How to upload a Matrix product
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How to upload a Matrix product

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Article summary

  • Before uploading your products from ACE to Shopify, make sure that your product information is error-free and that you've associated all information necessary for your products (including images).

Uploading a product

Step-by-step guide
In ACE:

  1. Go to Operations > Webstore Integration > Web Inventory
  2. Uncheck "Show Web Items ONLY to see all items in inventory

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  1. Select a Matrix item.
  • Matrix products are identified by this icon image.png in the Inventory Table view

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  1. Click "Upload Item(s) to Webstore

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NOTE:

  • Limitation from Shopify: You can create up to 100 variants for a product. Each product can have up to 3 options. The options can be different from product to product. For example, one product can use size, color, and style, and another product can use weight, finish, and material.

  • ACE now has the option to automatically update additional matrix variants (e.g. additional colours to an existing colour dimension) that have inventory on hand to Shopify from ACE on existing webstore items posted using the ACE-Shopify integration. Please note that if you have already uploaded a matrix product with 1 dimension (i.e. Color) and you decide to add a new dimension (i.e. Size) with options (i.e. Small, Medium, Large), ACE will NOT automatically upload these new information to the product in Shopify. You will need to Delete the Item from Webstore and re-upload it.

  • If you are using 4 matrix dimensions in ACE, due to the limitation within Shopify of only 3 dimensions, you will need to make changes to your matrix within ACE to be able to integrate your matrix items to Shopify. Please contact the ACE POS Support Team for more details regarding the option to automatically merge 3rd and 4th dimensions in ACE to 1 single dimension to allow for matrix integration with an integrated Shopify store. Please note that this option is only recommended for ACE users with integrated Shopify stores and that have 4-dimensional products and need to retain their past sales history. This option is NOT recommended for any other customers as it is irreversible once it is utilized in ACE.

https://help.shopify.com/en/manual/products/variants/add-variants


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